Lexus NX

Excellent service from Matt

Excellent service from Matt. This is the third car he has helped me lease and every time the service has been impeccable.

My order was delayed by 6 weeks

My order was delayed by 6 weeks, it should be done by October 2024 but ended to 17 December 2024, disappointing, but the agent dealer was helpful and gentle. I give a 4 star to him

Great experience throughout the process.

Great experience throughout the process.

Very happy with Rivervale

Matt was really helpful right from the start Even when I had an issue with insurance he was always trying to help

Fast and easy

Fast and easy

Good communication

Good communication throughout the process. I had one phone call to tell me that the manufacturer had changed the pricing on the car. I was bracing myself for a robust discussion on previous agreements but was happy to find out that there was a price reduc

Matt and the team were great

Matt and the team were great. Made the process very easy and communicated really well. Only comment back would be not having to print and sign some of the documents and instead sign everything electronically.

Great Customer Experience

Just received my 3rd vehicle through Rivervale, each time I have had a positive experience. The process of ordering and returning vehicles is straight forward and hassle free. Jordan N (my account manager) is super responsive - always on hand to answer

Brilliant service

We went to Rivervale to lease Hybrid cars for our company CrabShack Ltd, we received nothing short of excellent service all the way through the process. We where new to leasing and Rob Semple, our leasing guy at Rivervale talked us through the whole setup

I cannot recommend Abbie and Rivervale

I cannot recommend Abbie and Rivervale enough. I had experienced several problems and had been let down but other lease companies but one call to Abbie and she had everything sorted quickly, efficiently with very little fuss. Abbie kept me fully appraised