Lexus LM

Excellent service from Matt

Excellent service from Matt. This is the third car he has helped me lease and every time the service has been impeccable.

My order was delayed by 6 weeks

My order was delayed by 6 weeks, it should be done by October 2024 but ended to 17 December 2024, disappointing, but the agent dealer was helpful and gentle. I give a 4 star to him

Great experience throughout the process.

Great experience throughout the process.

Very happy with Rivervale

Matt was really helpful right from the start Even when I had an issue with insurance he was always trying to help

Fast and easy

Fast and easy

Good communication

Good communication throughout the process. I had one phone call to tell me that the manufacturer had changed the pricing on the car. I was bracing myself for a robust discussion on previous agreements but was happy to find out that there was a price reduc

Matt and the team were great

Matt and the team were great. Made the process very easy and communicated really well. Only comment back would be not having to print and sign some of the documents and instead sign everything electronically.

I received an outstanding service

I received an outstanding service. This was my first time leasing a car and all questions were answered thoroughly and quickly. Nothing was too much trouble and they were patient when I received the car allowing me to check all features thoroughly. Ill

Great Customer Experience

Just received my 3rd vehicle through Rivervale, each time I have had a positive experience. The process of ordering and returning vehicles is straight forward and hassle free. Jordan N (my account manager) is super responsive - always on hand to answer

Abbie was very supportive when sorting

Abbie was very supportive when sorting a new car lease and kept us informed. She was very knowledgeable and nothing was too much trouble. Many thanks and the car is amazing.